COVID-19

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COVID-19, We Are Open

Updated: 04/07/2020

Good to Go

We are accredited by VisitScotland, The National Tourist Organisation of Scotland, as ‘Good to Go’. This means we have confirmed that we have followed government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing.

                         

Accepting arrivals from 3 July

Following notice given by Scottish Government and having received our accreditation we are open for arrivals from 3 July 2020. The open space and privacy at Ryvoan Lodge make it a perfect place to enjoy a safe break.  We can’t wait to welcome guests back to Ryvoan Lodge and the Cairngorm National Park to enjoy this special place.

 

Risk Assessment

Ryvoan Lodge is a member of the Association of Scotland’s Self-Caterers (ASSC) and in line with guidelines from them we have conducted a detailed Risk Assessment to ensure the safety of our guests and staff. We will continually review our Risk Assessment to take into account any changes in guidelines or legislation.

Cleaning Information

It is important that we are able to provide a safe environment for you to enjoy your stay.  Likewise, we have to ensure the safety of our team. We have a Cleaning Plan in place adapted from the ASSC cleaning protocol for self-catering which has been endorsed by the Scottish Government to ensure the self-catering sector can re-open safely and securely.

Our housekeeper and the Claichaig Partnership team have all completed training in Covid-19 Holiday Let Cleaning Protocols. Where appropriate we are using hospital grade Virucide disinfectants that comply with EN 14476. We wear appropriate PPE and follow our strict cleaning protocol and checklist. We also provide appropriate cleaning materials and disinfectants within the property for you to use during your stay.

 

Arrival and Departure

You will enjoy a no-touch check-in and check-out process so you can access Ryvoan Lodge without direct contact with us.  All of the relevant access information and COVID-19 advice will be sent to you in advance. If you need anything during your stay we are just a phone call away.

We will provide simple instructions for you to follow when you depart to help our team prepare the property for the next guests.

 

If you test positive or develop symptoms during your stay

If you develop symptoms of COVID-19 during your stay you must inform us immediately.  If you are well enough to travel you should return home and self-isolate in accordance with current Scottish Government guidance.

 

What’s Open in the Cairngorms National Park

The Visit Cairngorms Status website tells you what facilities in the area are open for business and ready to receive visitors. For further information click here.